Privacy & Cookies Policy
Effective Date: [Insert Date]
At Chitraka By Sattama, we value your trust. Your privacy is important to us, and we are committed to protecting your personal information while offering you a secure and joyful shopping experience.
This Privacy & Cookies Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
When you visit or make a purchase on chitrakabysattama.com, we may collect the following information:
Personal Details: Name, email address, phone number, and shipping/billing address
Order Details: Items purchased, payment method (not your card details), and delivery information
Device Information: Browser type, IP address, cookies, and how you navigate our site
Communication: If you contact us via email or social media, we may keep a record of that communication
We only collect information necessary to fulfil your orders, improve our services, and stay in touch with you if you choose.
2. How We Use Your Information
We use the information you provide for:
Processing and fulfilling your orders
Sending updates about your order or promotions (only if you’ve opted in)
Improving your browsing and shopping experience
Responding to your queries and requests
Maintaining security and fraud protection
We will never sell, rent, or share your personal information with any third party for marketing purposes.
3. Cookies Policy
Our website uses cookies — small text files placed on your device — to enhance your experience.
We use cookies to:
Remember your preferences and shopping cart
Analyze site traffic to improve performance
Provide personalized product suggestions
You can disable cookies in your browser settings at any time, though it may affect some features of our website.
4. Third-Party Services
We use secure, trusted platforms for payment processing, analytics, and delivery services. These platforms may collect some information as required to complete their function, in compliance with privacy laws.
Examples include:
Razorpay, Paytm, or other payment gateways
Courier tracking providers
Google Analytics or Facebook Pixel (for performance and ad optimization)
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. Our website uses SSL encryption and secure third-party tools to ensure your data remains private.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
7. Your Rights & Contact
You have the right to:
Request access to your data
Correct or delete your personal information
Opt out of marketing emails at any time
If you have questions about your privacy or want to access or update your data, feel free to contact us at:
📩 Email: [Insert your email]
📱 Instagram: @chitraka_boutique
8. Policy Updates
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with the updated effective date.
Thank you for trusting Chitraka By Sattama.
Your privacy and confidence mean everything to us. 💛
